Pre-Conference Events

Saturday, September 14, 2019

8:00am - 5:00pm Appraiser Disaster Readiness Training (Presenter - Diana T. Jacob)

This 8-hour c.e. course highlights core considerations of the valuation specialist, including inspection preparation, identification of the problem to be solved, research considerations, as well as communication of key points in the residential appraisal assignment.  The illustrative examples, collection and excerpts of Handbooks, Selling Guide, the Uniform Standards of Professional Appraisal Practice (USPAP), and other publications referenced are presented to enhance the skills of the participant interested in their performance of a residential appraisal assignment after a natural disaster. (Optional session - $139)

11:00am - 4:00pm  Beyond Appraising: Your Safety, Your Business, Your Life

All your education doesn’t have to be continuing education.  Attend this professional development session and learn about:

  • Appraiser Safety – How to keep safe while appraising (Presenter - Bryan Reynolds, Reynolds Appraisal Services)

  • Office Management – How good office management software can make your business run more efficiently (Presenter - Keith Ellis, Anow)

  • Factoring Your Accounts Receivable – What is factoring and how it can help your bottom line (Presenter - Shannon French, Sekady Capital)

  • E & O Insurance – Why you need E&O insurance and what to look for in a good provider (Presenter - Issac, OREP)

  • Retirement – What does retirement look like for an independent appraiser and what you need to start planning for now (Presenter - Chris Moyseos, Morgan Stanley Wealth Management)

(Optional session - $39)

3:00pm - 5:00 Mastering the Matrix MLS Platform for Appraisers (Willie Fluck, CoreLogic)  

Become a MatrixTM power user!  This course is geared towards appraisers, teaching the advanced features of MatrixTM 360 with appraisal processes and practices in mind. Start with customizing the MatrixTM displays to work the way you do. Learn how to use the many search functions to find comparable properties and relevant market data for analysis, including how to create custom searches and displays. Discover how to avoid redundancy, by saving your searches and search results for easy storage and retrieval. See new ways statistical tools and reporting options can be leveraged to identify area trends and market adjustments. In situations where more advanced analytics are necessary, learn how to export data from MatrixTM for use in other applications. Also, observe ways to quickly validate property characteristics, confirm sales transactions, find tax information and identify neighborhood demographics using Realist®. Again, this course is designed with the appraiser in mind and intended to make you more effective and efficient in your day-to-day business.  (Optional session - $59)

4:00pm - 7:00pm  NAA Board of Directors Meeting 

Sunday, September 15, 2019

8:00am - Noon USPAP & Technology Requirements, Responsibilities & DataMaster (Presenter - Jared Preisler, DataMaster)

This 4-hour c.e. course will provide the appraiser with both theory and hands-on experience related to the appraisal process and data requirements found within USPAP’s RULES, Standards and Advisory Opinion 37.

Overall the appraiser will gain the skills and training necessary to more efficiently use technology to analyze the market, build public trust and be USPAP compliant. Appraisers will save time and produce credible reports using the right tool, with the correct data, at the right time for the right decisions. (Optional session - $99)

9:00am - 5:00pm Mobile Appraiser WorkFlow, powered by a la mode (Presenter - Joel Baker, a la mode)

Mobile appraising is all about improving in three key areas:

  • Accuracy – Reduce errors by using technology to organize data and eliminate retyping.

  • Communication – Communicate more effectively with your clients.

  • Time Savings – Get your work done faster and more efficiently, allowing you to do more.

You save time out of the office by gathering your data faster, communicating better with your clients by having access to your workfile data wherever you are, and maximizing your productivity while in the field.  When you’re back in the office, you save time and improve accuracy and consistency by not having to recreate or re-do work – this improved accuracy is something from which your clients benefit.  This could be something as simple as using QuickLists in the field, or originating property sketches electronically while on your inspection.  And you’ll want to keep an eye on how mobile technology affects your compliance (USPAP, GLB, UAD, UMDP, etc.) as you introduce more and more aspects of mobility into your workflow.

Our goal with this seminar is to share some pointers about mobile technology, and get you energized to make some meaningful, progressive changes to your own workflow.  We don’t expect every app or feature we discuss to be helpful to everyone; you’ll find some suggestions helpful, while others might not really be applicable to your particular workflow.  So as we go, take notes on which features you think you’ll find helpful in your own office. (Optional session - $149)

9:00am - 11:30am State Appraisal Organizations Meeting - Sponsored by the NAA

11:30am - 12:30pm Lunch (on your own)

12:30pm - 2:30pm State Appraisal Organizations Meeting (con't) - Sponsored by the NAA

1:00pm - 5:00pm Technology and Tools Roadshow (click here for details.)

3:00pm - 4:30pm NAA Membership Meeting

Appraisal Summit Conference Events

3:00pm - 6:30pm Registration Open

5:00pm - 6:30pm Welcome Reception
Join us for cocktails and networking to kick off the conference! 

Monday, September 16, 2019

General Sessions (Craig Morley - Moderator)

7:00am - 8:00am Morning Coffee Social

8:00am - 8:15am Opening Remarks - Craig Morley, Morley & McConkie and Laurie Kelly, CoreLogic

8:15am  - 10:00am We’re at the Crossroads (Session Moderator - John Dingeman, Class Valuation; Presenters - Brianne Ledbetter, Town and Country Residential Appraisals, James Baumberger, 1st Choice Appraisal Management, Craig Steinley, AARO, Glenn DiMartino, DesertDog Appraisal, Jarrod Emick, DesertDog Appraisal, Clyde Rosenthal, Priority Financial)

(Distant Memories, Today's Reality & Tomorrow's Future) Kicking off this year’s Summit with a fireside chat tackling what’s on all our minds, what is in our way and what we need to do to move forward as a profession and as an industry.  Let’s take this opportunity to reflect, collaborate and carve out a path forward. Hear from a broad panel of industry participants – an appraiser, a trainee, an AMC representative, a lender and a realtor – to learn firsthand about the challenges they face and what changes they are making to stay relevant and impactful. This is our “Kumbaya” moment. Often, what feels like the end is just a new beginning. Meet us at the crossroads and we’ll take this journey together.

10:00am - 10:30am Networking Break

10:30am-11:15am GSE Rideshare with Fannie Mae (Presenter - Lyle Radke, Fannie Mae) {see description below}

11:15am-12:00pm GSE Rideshare with Freddie Mac (Presenter - Scott Reuter, Freddie Mac)

Fannie Mae and Freddie Mac are engineering enhancements in 2019 to alleviate traffic and help the lending environment! Ride along as they provide the industry with greater clarity around the data that will be used to drive risk analytics and underwriting decisions.  Sit back as they drive through updates and additions being made to the existing data elements that will keep in tune with the current appraisal and technology environment, but will remain flexible enough to support future changes. This is one road trip you don’t want to miss! 

Appraiser Track (Bryan Reynolds, Moderator)

1:00pm - 1:45pm Blind Spot: Limitations of AI (Presenter - Jeff Bradford, Bradford Technologies)

Advances in artificial intelligence are impressive and becoming more prevalent in our world; but does it really mean appraisers will be replaced with computers, drones and algorithms? The answer is unequivocally “NO” and this segment will unpack the many reasons why. AI is not human, so it can’t think outside the box. In fact, it has many blind spots and limitations that appraisers should be aware and take advantage of. This session will explain why you should stop thinking you’re going to be replaced and instead study how to take advantage of advancements in technology and exploit weaknesses in areas of creativity, uniqueness, interpretation and data limitations.  For example, if AI requires significant data to be credible then is there opportunity in specializing in assignments where data is limited or not available – new construction, unique/non-conforming, stigmatized or high-end properties?   Can AI interpret and reconcile data? No, but we can!

1:45pm - 2:30pm Off the Beaten Path (Presenter - Josh Walitt, Property Interlink)

This session will explore opportunity that exists outside of what many of us have come to define us as an appraiser. Journey down this road less traveled.  Diversification, differentiation, and bifurcation oh my! Many of us have focused on residential mortgage lending our entire career, but have you considered personal property appraisal or mass appraisal? Even commercial appraising is a diversification option. Not wanting to break out of your comfort zone, look to provide a broader range of products and services, like alternative valuation reports, Evaluations and non-lender assignments. This is the era of options, so let’s provide a waterfall of solutions that work for everyone. Segmenting the appraisal process may allow clients to build & customize a solution that works for them.

2:30pm - 3:30pm Networking Break

3:30pm - 4:15pm Defensive Driving School for Appraisers…A Word from Your Lawyer (Presenter - Peter Christensen, Christensen Law Group)

Don’t go the road alone. The session covers the do’s and don’ts in handling complaints and brings awareness to some of the many support groups and advocates available to assist appraisers faced with a compliant from the state or prosecution. Don’t learn from the school of hard knocks instead heed Christensen’s warning and learn how to avoid the most common pitfalls and infractions. Learn how to respond to complaints, what role E & O insurance plays and whom to engage for help. You’re not alone!

4:15pm - 5:00pm AAA (Appraiser Adjustment Assistance) (Presenter - Bryan Reynolds, Reynolds Appraisal Service)

The age-old debate ends here!  Adjustments are a science while reconciliation is an art. This session will provide the science behind deriving adjustments and the art of summarizing each outcome in a way that is meaningful to the intended user. This session will show how the data available dictates approach and techniques used.  Adjustments can and likely should fluctuate as markets change or property characteristics vary. All of this is necessary to comply with USPAP, ensure accuracy, provide support and defend conclusions and above all, preserve public trust. See what tools Bryan keeps sharpened and in his appraisal toolbox!

Appraisal Management Track (Laurie Egan, Moderator)

1:00pm - 1:45pm AMC’s and Lenders: Reconsiderations of Value & Defective Appraisals (Presenter - Austin Christensen, Validox)

Appraisal Revisions and Reconsiderations of Value are exploding in volume as overall mortgage originations are peaking. Pursuant to federal and secondary mortgage market regulations, find out what due diligence and related actions are mandated for every appraisal revision and reconsideration of value. This session also addresses strategies to dramatically decrease the average completion time for all revisions and reconsiderations and how to quickly defect low quality appraisals to enable the compliant ordering of replacement or second appraisals.

1:45pm - 2:30pm Defensive Driving for AMCs…A Word From Your Lawyer (Presenter - Peter Christensen, Christensen Law Group)

AMCs have their own unique responsibilities and liabilities when it comes to managing staff and vendor appraisers. Don’t learn from the school of hard knocks, instead heed Christensen’s advice to avoid the most common pitfalls and infractions AMCs face today. Learn when to get involved, how to respond to complaints, what role E & O insurance plays and whom to engage for help.

3:30pm - 4:15pm The Value of Automating Staff Appraisers (Presenters - Tracy Sanderson, CoreLogic and Dustin Moore, a la mode)

This session dives into the cost vs benefit of automating or outsourcing various aspects of you staff or vendor processes.  From scheduling to route planning & mileage tracking.  If you can save an appraiser 15, 20 or even 30 minutes per assignment without sacrificing the results, what is gained productivity or save in overhead? Every minute counts when you’re looking to pad your bottom line. The math is easy and provides evidence on whether to invest in appraiser efficiency tools like mobile devices, electronic measuring devices and data integration. Run the tests, do the math and let your cost benefit analysis show you the way. Equipping your staff with the latest and greatest in efficiency tools may be the edge you’ve been looking for.

4:15pm - 5:00pm Eco-Friendly Appraisals (Presenter - Shawn Telford, FNC)

Learn what all the hype is about when it comes to the next line of appraisal products and services. Hybrid, bifurcated, segmented…. We have all heard these buzz words before but may not understand what the buzz is all about. This session will shed light on this new appraisal projects. Highlights include the demand for these new services in the industry, the most likely intended use and users, common misunderstandings, USPAP compliance and much more.

 Tuesday, September 17, 2019


Appraiser Track (Cathy Putegnat - Moderator)

7:00am - 8:00am Morning Coffee Social

8:00am-8:45am Navigating Data Sources (Presenter - Jared Preisler, DataMaster)

You have access to more data now than ever before. Where is your data coming from? What should it be used for? What should it not be used for?  This session will explore the different types and sources of data used in the appraisal process. Review the appraisers USPAP responsibility to data and some of the automated tools identified in Advisor Opinion 37. Learn why the right data at the right time support the right decisions and value opinions. 

8:45am -9:30am Road Map for Meaningful Commentary (Presenter - Diana Jacob)

The art of appraising come into play in your reconciliation. To communicate your results, you need to paint a picture, be able to tell the story and ensure all that you learned along the way is transferred to the client. After all, what good is a work-file to your client if they don’t have access to it? Diana will provide you with a road map for success and give examples of meaningful commentary. Don’t reinvent the wheel every time, save each template in an easy to find way and reuse when time it applies. Many tips will be shared for how to organize your thoughts as you put it down on paper or need to retrieve it.

9:30am - 10:30am Networking Break

10:30am - 12:00pm Technology Speedway (Presenters - Joel Baker, a la mode, Wayne Pugh, SFREP and Brandon Reich, Spark)

Want to produce more? Merge onto the technology Speedway and be in the fast lane! Slow and steady doesn’t win the race anymore. You’ve got to harness the power of technology. See what’s in store for the next generation appraiser. From mobility to automation to integration. There is no part of the appraisal process that isn’t being look at for improvement. See what innovations are headed your way.

Appraisal Management Track (Josh Walitt - Moderator)

7:00am - 8:00am Morning Coffee Social

8:00am - 9:30am Emerging Issues in Appraisal Management (Presenters - Jeff Dickstein, ProTek, Bill Fall, William Fall Group and Danny Wiley, ServiceLink)

This panel is going to unpack a lot of information around day to day operations and planning as the economy and the lending atmosphere changes. They’ll speak to new products & services emerging in the industry and what the demand outlook is for these new products & services verse the old ones. Hear how these organizations are embracing for impact as the de minimus and use of appraisal waivers raises in concurrence with a slowing economy. As we head into 2020, the focus is on how to best match head count with fluctuating volumes and shifting performance expectation.  

9:30am - 10:30am Networking Break

10:30am - 12:00pm Appraisal Ride-Along: Spend a Day in the Appraiser’s Shoes (Presenter - Craig Morley, Morley & McConkie)

We’re all appraisers, but for some of us it’s been a while since we’ve been in the field and completed an appraisal. Hear first-hand from a “boots on the ground” appraiser how their life has changed over the past few years. How has technology improved some aspects of their life, but at the same time, made it more challenging in other areas. While we encourage every appraiser to spend time revisiting their roots. In the meantime, this BOTG Appraiser will outline what his typical day is like. What advances or changes he has made to her practice, what roadblocks he faces and what is the one thing he wishes what everyone would understand. Do not miss this eye opening, tell all!

General Sessions (Greg Stephen, Moderator)

12:00pm - 1:00pm Lunch

1:00pm - 2:30pm In Route with The Appraisal Foundation (Presenter - John Brenan, The Appraisal Foundation)

Presenting the most impactful 2020-2021 changes to the Uniform Standards of Professional Appraisal Practice and the rationale driving the need for these changes.  Also, with the Appraisal Qualification Board new minimum qualification requirements in the rearview mirror, let’s check in to see if those changes have spurred new interest in the profession and increased the various participation levels.  Also, with PAREA mentioned as pathway to licensure, find out how that route is emerging, what it’s going to look like and what is the estimated time of arrival.   Get answer to all these questions and more.

2:30pm - 3:00pm Networking Break

3:00pm - 3:45pm The Driving Force of Change (Presenter - Rick Langdon, Wells Fargo)

If it ain’t broke, don’t fix it – that’s a standard we all live by, right? Since everyone is trying to fix the appraisal process, can we all agree that the current system may be broken, or at least going functionally obsolete? We all know shifting needs by the client drive and influence the products and services they’re willing to buy, so let’s hear from our clients directly how their appraisal needs, and usage have changed over time. Let’s ask our clients how they would design new age appraisal services geared to meet their needs. Is it a waterfall of product options, more in-depth analytics or the ability to segment the process to only order what is necessary? Let’s let them tells us what they need today and then we’ll build solutions that fits all their needs.  

3:45pm - 4:30pm On the Horizon…the Future of Appraising (Presenter - John Rogers, CoreLogic)

We’re are at a crossroads as a profession and as an industry. Advances in technology and data collection has “moved our cheese”.  This conference was intended to be candid and frank about where we are at today and what we need to do to stay relevant and useful in the future. Change is not a bad thing, the sky is not falling, in fact change is opportunity and inevitable. Appraisers need to take advantage of these opportunities before someone else does. Let’s work together to reinvent ourselves, to again make us a necessary and vital part of the process. To do that, however, we need to adapt by providing products and services that meets the changing needs of our customers today and we need to evolve into the economist our data and technology affords us to be.  We assess and mitigate risk for our clients, let’s hone these skills and build consistency and reliability amongst each other, let’s streamline our processes by taking advantage of technological advancements.  We can be quicker, cheaper and more agile and at the same time become more profitable, broader reaching and more influential. This session is a call to action for all active appraisers regardless of their role within the industry. Our time is now!

4:30pm - 4:45pm Closing Remarks & Conference Wrap-Up

Post-Conference Event

Wednesday, September 18, 2019

8:00am - Noon Introduction to Value Verify for Appraisers (Presenters - Heather Sullivan, CoreLogic and Kevin Hecht, CoreLogic)

The Columbia Institute presents Fannie Mae’s® Introduction to Value Verify™ for Appraisers. This 4-hour course provides instruction and guidance to real property appraisers on Fannie Mae’s® new Value Verify™ workflow activity chain that separates property data collection (PDC) from the appraisal process.  During this class appraisers will gain an understanding of the motivation behind the new bifurcated process and receive an overview of the decision path and process flow for loans that qualify for Value Verify™. This course will also introduce appraisers to a new PDC role and process, including insight into what it takes to be a property data collector beginning with professional prerequisites and leading into the extensive training needed to perform the inspection and use the cutting-edge mobile app. Complete with an overview of various monitoring measures in place to produce dependable property data insights for both Fannie Mae® and the appraiser. Discover how the addition of this role improves appraiser independence, increases productivity and provides further opportunity for specialization. Appraisers will learn how property data collectors and their observations will be utilized by Fannie Mae® and appraisers going forward. Additionally, this course will summarize the changes made to the appraiser’s scope of work, together with related revisions to the appraiser’s assumptions, limiting conditions and certification to allow appraisers to leverage 3rd party inspection information when performing desktop appraisals for Fannie Mae® backed mortgages.    (Optional session - $99)